Investment & Frequently Asked Questions

Frequently Asked Questions

How do I access my patient portal?

Please click on below link to get access of client portal.

https://www.therapyportal.com/p/kimberly02446/login/

Do you take insurance?

I don’t accept insurance, however, I can send a bill to your insurance through my clinical electronic health record (EHR) if you have out-of-network benefits.

Can you send my insurance a bill if I have out-of-network benefits?

I can provide you with what’s called a Superbill to submit to your insurance.

If you’re interested in possibly using out-of-network benefits, I encourage you to first contact your insurance carrier to review their policies and your benefits for mental health services.

What payments do you accept?

  • Credit cards
  • HSA (Health Savings Accounts)
  • FSA (Flexible Spending Accounts)

I use a HIPAA-compliant, secure processing service called Ivy Pay. This service keeps the card you choose on file. You’ll be charged your session fee at the start of your scheduled appointment.

Why do you only accept out-of-pocket pay?

There are many benefits to paying out-of-pocket for mental health services. As a private pay client, you don’t have to worry about:

  • Insurance denying services or limiting the number of sessions
  • Getting a referral from a medical provider before starting services
  • Having to fit a diagnosis or label which allows your sessions to focus on what you need at present to achieve your goals

Additionally, you’ll have increased privacy protection since you won’t need to report information on your treatment to your insurance company.

What are your office hours?

I schedule appointments on:

  • Mondays from 9:00am to 3:00pm Eastern Time
  • Tuesdays from 9:00am to 3:00pm Eastern Time
  • Wednesdays from 9:00am to 3:00pm Eastern Time

How do I make an appointment with you?

For new clients, please first complete my online Contact Form. Next, we will schedule a free 15-minute phone consultation call to ensure we are a good fit and answer any initial questions you may have about my services. If you decide to work with me, we will discuss the next steps and set up your first appointment.

What is your policy for missed appointments and cancellations?

If you need to reschedule, please provide at least 48 hours notice by email or through Therapy Portal. If you don’t reschedule at least 48 hours before your scheduled time, you will be charged your full session fee. You can request a different time in the same week as your original appointment.

I provide text and email reminders to assist you, and I also encourage you to set up your own reminder systems to make your therapy appointments a priority.

Where are you located?

I’m currently only offering telehealth (online) sessions to Massachusetts residents.

In September 2022 I will be returning to in-person sessions at 1895 Centre St, Suite 201 “The Healing Space” in West Roxbury, Massachusetts. My in-person day will be Tuesdays.

What if I have additional questions?

Please fill out my Contact Form or reach out to me by email at Kimberly@bemovedtherapy.com to ask your question.

What are your Privacy Practices?

What is the No Surprise Act?

Under the No Surprise Act (H.R. 133) you have the right to a Good Faith Estimate. This estimate explains the expected cost of non-emergency services when not using insurance.

What is your Covid-19 Screening Tool?

Please complete this form before attending in-person sessions: Covid-19 Self Screen Questionnaire

Session Fees

(Private pay only)

Phone Consultation
(15 minutes)
Free
First Session Intake
(60 minutes)
$280
Ongoing Individual Sessions
(50 minutes)
$250
Extended Individual Sessions
(90 minutes)
$300

Ready to schedule your free phone consultation?
Contact me today to see if my unique body-centered
therapy approach is right for you.

Let’s work together to unlock your authentic self, so you feel alive, present, and available in your life again.